Customer Relationship Management (CRM)

Increasing revenues and winning customer satisfaction are two holy grails of every business. Quality front-office operations (Sales, Marketing and Customer Service) not only lead to growth and profitability, it also results in attracting, retaining and delighting more customers. CRM (Customer Relationship Management) makes the customer THE ‘center’ of enterprise’s processes, workflows and activities. A customer-centric organization enjoys strong customer relationships, makes more informed and better decisions based on real-time sales & marketing data and create a customer experience that will lead to phenomenal topline growth.

Our strategic consulting, CRM implementation, deployment and training solutions help companies rapidly re-engineer front-office processes and technologies to engage more customers and drive better sales results. We have CRM expertise of configuring, implementing, customizing and supporting the leading CRM technologies.

CRM Services:

  • Strategic Consulting
  • Implementation & Customization
  • Data Migration Services
  • CRM Product Upgrade
  • CRM Support and Enhancements
  • CRM Add-ons

CRM Technologies:

  • Microsoft Dynamics CRM